- Performance will improve:
- ethnically-diverse companies are 35% more likely to be in the top-performing quartile (McKinsey, 2015)
- businesses which actively confront inequity and racism with practical measures can expect to see an improvement in job satisfaction, loyalty, creativity, value and improved average revenue at 58% higher across 3 years (Henley Business School, 2021)
- a better-engaged staff with result in better patient care and outcomes (The King's Fund, 2015).
- Public trust – service users from ethnic minorities have poorer health outcomes due to a tendency to have less confidence in the NHS. Having a diverse service provider group would increase engagement, resulting in better health outcomes.
- Innovation – innovation, perspective and quality always come from diversity and are essential to the job.
- Cultural insight – professionals from similar backgrounds are likely to share the same unconscious biases.
- Recruitment – a diverse working environment enhances productivity.