What we tend to see as 'culture' is only the tip of the iceberg.
Cultural differences may appear in the following ways:
- communication norms (deferential versus challenging)
- acceptable practices (for example acceptable food and drink)
- acceptable contact (physical contact/personal space)
- cultural commitments (for example fasting, prayer, meditation)
- work cultures (e.g. work and break styles)
- expectations service users may have of the healthcare providers.