Communication skills

You can access the Communication skills  tutorial for just £29.40 inc VAT. UK prices shown, other nationalities may qualify for reduced prices. If this tutorial is part of the member benefit package, Fellows, Members, registered Trainees and Associates should sign in to access the tutorial. Non-members can purchase access to tutorials but also need to sign in first. New users can register here.

When you have completed this tutorial, you will be able to:

• use appropriate questioning techniques
• understand and demonstrate the principles of imparting bad news
• apply a framework for effective communication with colleagues
• recognise the importance of using translators
• apply the principles of communication when something goes wrong.